Consumer Complaint Detail
MERCEDES BENZ / ML320 / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003231540 | Incident Date: Aug, 24 2003 |
| Consumer's City: FREMONT | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: ML320 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Parking brake |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4JGAB54EX2A | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 24 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 25 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Emergency brakes failed to release unless stepped on gas to forward or reverse. a day later after wheels were washed and dried up, emergency brakes would not release totally until stepping on the gas pedal. you can hear a loud noise(feel like hitting your bumper to something) when stepping on the gas pedal during the release of the brakes. local dealer said their regional technician told them that this was normal. it's my repsonsibility to drive the car until the brake pads are dried up, then park the car. i told them it is dangerous for someone who may not know and thought the car won't move and step on the gas excessively. they did not seem care. i can not believe that they told me the pads have to be dried up before parking. i told them serveral times since i bought the car and they could not reproduce the problem until i called their roadside assistance and came to my house to verify it. they eventually confirmed the problem and reproduced the problem at their shop. however, they did not seem to comeup with a solution except to tell me that it's my repsonsibility to drive the car until the pads are dried up before i park the car. *ak |