Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003232216 Incident Date: Jul, 20 2003
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Wheels:lugs/nuts/bolts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28A7YL Date added to File: May, 25 2021
Date Complaint Received: Sep, 14 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 25 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear right wheel fell off while driving at an undetermined speed. this was caused by the lug separating from the nut because it was not long enough at time of manufacturing.*ak an insurance adjuster observed the lug nuts on the vehicle and reported that they were illegal as no threads on the studs came through the nut. she stated that the failure should be covered under warranty and the insurance company couldn't do anything. when the consumer learned of a technical service bulletin concerning a stud change from 12mm to 14mm two months after the consumer's vehicle was manufactured. the insurance company did pay for the work to repair the vehicle. *ph *jb