Consumer Complaint Detail

SATURN / SW / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003232669 Incident Date: Aug, 21 2003
Consumer's City: BRISTOL Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SW Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer stated door bell was acting as if the lights were on, and the key was in the ignition. she took the vehicle to the dealer/mechanic, he kept pressing on the button, and got it to shut off. then he reinserted the key into the ignition and vehicle began to smoke. after mechanic examined the vehicle for the smoking, it was found to be a burning harness wire. it would cost from $800.00 to $1000.00 dollars to repair it. consumer was told that this was not covered under warranty, and that she would have to pay for the repairs. she did not think this was fair because the mechanic caused this problem, it happened when he was fixing something else. she wanted to know -why she had to pay when it was just a part of the repair for the door bell/ignition false alarm? *ak