Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003232935 Incident Date: Aug, 21 2003
Consumer's City: WAUKESHA Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P4GP44R2TB Date added to File: May, 25 2021
Date Complaint Received: Aug, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 24 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 96 plymouth voyager van with 80k miles. both strut inside engine compartment are exhibiting major metal fatigue. both strut towers are shearing away from main frame assembly. dealer states that this needs to be repaired or front of van will collapse. this started to occur several years ago but dealer always stated that this was not an issue. in researching the web, i have seen other complaints of metal fatigue on the chrysler strut towers. i can provide visual evidence if desired. would like to have the nhtsa consider this as a potential safety issue. please contact me and i can provide digital pictures of both strut towers shearing through main chassis frame. *nlm