Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003233304 Incident Date: Aug, 10 2003
Consumer's City: AMARILLO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA16K22J Date added to File: May, 25 2021
Date Complaint Received: Aug, 29 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a 2002 dodge ram quad cab that we feel is unsafe. we had to have the front rotors refaced at 18,000 miles and again at 30,000 miles after taking a 2100 mile trip. at that time, we also had to have the back rotors replaced.a 1/2 ton pickup truck should have a better brake system than that. neither time were the brake pads replaced. we have contacted chrysler and they told us it was due to either road conditions, driving habits or weather.we feel this is a safety issue because they go bad so quickly with no warning and chrysler will not acknowledge this. there is definitely a defect in the brake/rotor system and it should be corrected before someone is injured or killed. *ak