Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003233436 Incident Date: Aug, 29 2003
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 31 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Alternator in my 2000 mercury cougar failed for the third time. the car is now out of warranty and i am stuck with the bill. failure was followed by smoking in the engine compartment which steadily increased, small fire evolved soon afterward. was able to put it out with a bottle of coke (a brand that has never let me down). i was assured by the dealership that this issue was taken care of some time ago. i have hated this car for all of its problems and have successfully steered people away from ford products. i will never purchase another domestic vehicle for as long as i live. *ak