Consumer Complaint Detail

HYUNDAI / SONATA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003233457 Incident Date: Aug, 31 2003
Consumer's City: ROANOKE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHWF25S8YA Date added to File: May, 25 2021
Date Complaint Received: Aug, 31 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 24 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 hyundai sonata with 42,000 miles stalls intermittently at red lights, stop signs, low speed deceleration, and at acceleration. also, during accelleration, the car intermittently "lurches" or "jerks" as if it's going to stall. septemer 1 2003, while traveling about 35mph it stalled and had to be towed to the dealership. the power steering won't work when it stalls. on 8/29/03 the vehicle had been taken to the first team auto mall dealership for stalling 8-10 times the previous week. i was told there was nothing wrong with the car. the dealership service department claimed that their diagnostic equipment did not detect any "codes" and the car never stalled during test drives. i was told that i could pick the car up. i did so 8/29/03 and drove it without incident until 9/ 1, when it stalled again. i know from researching nhtsa that a recall was done on 2000 hyundai sonata's with 6 cylinder engines for this. (complaint # 880356, recall # 00v259001). my 4 cylinder sonata is doing the same thing. 8/29, i spoke with gary baber, the dealership manager, chris clowser, the service dept manager and eric adams, advisor. they all sounded like a broken record: "if the car doesn't do anything while we have it, then there's no way we can do anything to fix it; our diagnostic equipment did not pick up any codes". i wouldn't be surprised if the car starts fine tomorrow and i get a call from the dealership saying the car is fine and they couldn't find anything wrong with it. i am afraid to drive this car; it is unsafe, dangerous and could get someone killed. in addition, it is a practically new car that cannot be taken outside of the city limits due to its unreliability. i was very touched by the complaint i read (#880356) and could relate somewhat to the anguish that consumer endured at the hands of hyundai. their struggle seemed very long and arduous ; i don't know how it ended for them, but this merits investigation because lives are at stake.*ak