Consumer Complaint Detail

CHEVROLET / SUBURBAN / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003233712 Incident Date: Feb, 28 2003
Consumer's City: TOPEKA Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Parking brake:driveline:hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GCEK19K8P1 Date added to File: May, 25 2021
Date Complaint Received: Sep, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1993 chevrolet pu vin # [xxx] and 1999 chevrolet suburban vin # [xxx] both vehicles have faulty wipers. the 1999 also had the brake booster system go out. the wipers will work and than suddenly stop. years 1994-1997 have been recalled by gm, but gm won't honor the recall for these 2 years. this is just as much of a safety issue as the 1994-1997. i did talk to a manger by the name of jack cunningham at phone # 866 942 4368 x48470 case # assigned is 1-134580923 and 1-135719603. he advised me on 8-29-2003 that if my vehicles are exhibiting the same problems as the recall, than they will honor the recall on my 2 vehicles. it is covered under a special policy. i called [xxx] at [xxx] 785 266 5151 and he needed to talk to [xxx] to get confirmation the vehicles are covered under the recall. as of today 9-04-2003, neither [xxx] or myself can get a call back from jack. i called the 800 customer service line at gm and they said the recall is only for the 1994-1997 vehicles. i advised them i talked to [xxx] and they transferred me to his audix again. i feel the recall now needs to be issued for the 1993 and the 1999 vehicles as this is a safety issue. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr