Consumer Complaint Detail

DODGE / RAM 3500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003233765 Incident Date: Aug, 12 2003
Consumer's City: ELLENSBURG Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7LU38C83G Date added to File: May, 25 2021
Date Complaint Received: Sep, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 dodge cummins ho pickup, i have a new truck that has an injector that sticks. it has stuck wide open 4 times, closed two times and partially open many times. when it sticks wide open the knock can be heard through a vehicle window with air & radio running. the safety issue is a black cloud of smoke that is so thick that the sun and road cannot be seen. on interstate 90 i stopped all traffic east & west when it happened. my wife was following me on the way home from kellogg id to ellensburg wa. cummins agrees with me that i have a faulty injector; however failure does not set any codes in the computer. consequently dodge will not fix it. i have had it in the shop 3 times and have a clean bill of health because they cannot replicate the problem and the trucks computer does not record the incidents. i am running with two temperature instruments to read cylinder outlet temperatures when it happens and cylinder six is 10 to 20% higher than the other cylinders. i am told i need to drive it until i have a total failure. i feel that a failure on a crowded freeway could very possibly cause a multicar accident with injuries and fatalities. my dodge case number is 11579365 and they have a complete case file; however they will do nothing.*ak