Consumer Complaint Detail

LINCOLN / TOWN CAR / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003233985 Incident Date: Sep, 04 2003
Consumer's City: SMYRNA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1LNHM83W23Y Date added to File: May, 25 2021
Date Complaint Received: Sep, 06 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 28 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had a front end collision in my 2003 lincoln town car and neither the drivers side nor passenger side air bags deployed. it was not until the car had stopped and i was getting out of the car that the drivers airbag deployed. the passenger side never inflated. the impact to my vehicle was so severe that the front end is completely gone and the hood was crumpled back to the windshield. the engine was pushed up against the firewall. why did my airbags not inflate????!!!!!*ak