Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003234775 Incident Date: Apr, 24 2003
Consumer's City: DETROIT Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMFU28R61L Date added to File: May, 25 2021
Date Complaint Received: Sep, 30 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 21 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving, the consumer noticed a bad jerk in the transmission, whenever the gear was switch from drive to reverse or vise versa. *ak the vehicle was taken to dealer where the consumer requested the transmission be looked at, however the vehicle was not taken for a test drive and only the outside of the vehicle was looked at. the vehicle was returned to the consumer. while driving, the vehicle locked up and came to a complete stop. the vehicle was taken to a transmission shop and it was explained that the way the clutch was designed it did not allow the proper amount of lubricant to reach the clutch which then caused the clutch to seize up. the dealer replaced the torque converter. *jb