Consumer Complaint Detail

FORD / WINDSTAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003235294 Incident Date: Jun, 11 2003
Consumer's City: EAST PALESTINE Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA50422B Date added to File: May, 25 2021
Date Complaint Received: Oct, 21 2003 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at 20 mph,the driver stepped on the brake pedal and the brake pedal had a delayed reaction, which resulted in the vehicle hitting a wall head on. dealer had been notified. *ak when the first incident occurred, the brakes were engaged but did not stop the vehicle, the engine revved and the vehicle kept going. the vehicle had run into the corner of the flower wall of the stores sign. the second incident was similar, but the consumer was in a school zone at a stop sign and the engine revved, the consumer applied the brakes, the vehicle jumped but did not stop. pressure was applied three times to the brakes, then the vehicle finally had come to a complete stop. the problem was unable to be duplicated. *scc *jb