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NHTSA Complaint Number: 003235557 | Incident Date: Aug, 29 2003 |
Consumer's City: OLNEY | Consumer's State: MD |
Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
Model Name: SIENNA | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
Vehicle Involved in a Fire: No | Persons Injured: 1 |
Vehicle's VIN#: | Date added to File: May, 25 2021 |
Date Complaint Received: Sep, 10 2003 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 30 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: The door latch buttons on the sliding doors(where my children sit) have gotten stuck. i think the problem is related to heat (days where the car sits in the sun with temps of 95+). when the button is stuck the door either ( may not latch or may not open). if anything happened to my children because of this known and documented door latch failure, i hold toyota responsible. *on 30aug03 our family was going to our pool (it was a hot day). we all got in the van. my daughter closed the siding door. uh-oh the button is stuck , the door wont close and latch. our trip in this van is over. i stayed with the van, called our toyota dealer and scheduled a time to repair the door. toyota could not recreate the sticking button and will not fix or replace. this was the third time the button stuck. |