Consumer Complaint Detail

TOYOTA / SIENNA / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003235557 Incident Date: Aug, 29 2003
Consumer's City: OLNEY Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The door latch buttons on the sliding doors(where my children sit) have gotten stuck. i think the problem is related to heat (days where the car sits in the sun with temps of 95+). when the button is stuck the door either ( may not latch or may not open). if anything happened to my children because of this known and documented door latch failure, i hold toyota responsible. *on 30aug03 our family was going to our pool (it was a hot day). we all got in the van. my daughter closed the siding door. uh-oh the button is stuck , the door wont close and latch. our trip in this van is over. i stayed with the van, called our toyota dealer and scheduled a time to repair the door. toyota could not recreate the sticking button and will not fix or replace. this was the third time the button stuck.