Consumer Complaint Detail

TOYOTA / ECHO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003235813 Incident Date: Aug, 15 2003
Consumer's City: SEWELL Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ECHO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDAT123710 Date added to File: May, 25 2021
Date Complaint Received: Sep, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 15 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2001 echo was just sitting in my driveway and the next morning the car had a large crack in the glass.........it was night time and the was no sun or heat to make this happen......i took it to the turnersville toyota in new jersey were i bought the car and they laughed at my wife and i .............they claim that a tiny pinpoint dot on the windshield, barely visiable to the naked eye caused this to happen............one pinpoint mark cause a now 10inch crack to form on this windshield........if feel this glass is not up to the standards that it should be....maybe it was a faulty windshield......it am just so upset that they do not want to stand behind their warrenty and just because they are such a large company they think this is a joke....we bought this car new and never in my life have i had this happen to any of my other cars......my 1990 honda has tons of these marks on the windshield and it never has had a problem with my windshield cracking..........i do not know if there are anymore complaints like this but this to me seems to be a quality problem ...the quality of the windshield is at question here and how much protection does it hold for the drive ror the passenger.........even if i take a picture of this mark they claimed caused it you would need a inlarge it tens times to see this mark they claim is the problem and not the quality of the glass........