Consumer Complaint Detail

LEXUS / LS400 / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003235946 Incident Date: Sep, 01 2003
Consumer's City: EAST ORANGE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: LS400 Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8UF11E5P0 Date added to File: May, 25 2021
Date Complaint Received: Sep, 15 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am experiencing major problems with the instrument cluster on my 1993 lexus ls400. whenever the temperature drops below 70 degrees, the instrument panel goes completely out. the dash board panel fails to light up in the mornings when i start the car. i have to be driving for 45 min's to an hour before it starts flickering then eventually comes back on. if i turn on the a/c on re-circulating mode, it goes back off when ever the interior of the car gets cool. this is very frustrating since i am not able to tell what's going on with my car, no gas gauge, no temp gauge, no speedometer gauge, no tachometer no nothing. i checked with the dealer and they are telling me that i have to replace the entire dash unit at a cost plus labor totaling between $1500 - $2000. after checking with several other owners with the same type of vehicle, they to have the same problem. in my opinion this is a major defect in this vehicle and a very dangerous one. lexus needs to recall this issue. can you please help. i would appreciate any information you can provide to help resolve this problem. please contact me by return email or give me a call at (973) 503-517 to discuss this matter in more details. *jb thank you. *jb