Consumer Complaint Detail
CHEVROLET / C/K PICKUPS / 1995
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003236072 | Incident Date: Sep, 13 2003 |
| Consumer's City: BELLEFONTE | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: C/K PICKUPS | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:fuel injection system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCEK19S0SE | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 17 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 06 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought my truck (chevy with an 6.5l diesel) used in 2000 with 106,250 miles. i received a letter from gm about a problem with the electronic fuel injection pump. the letter explained that gm had extended the warranty on the fuel injection pump to 11 years or 120,000 miles. in january of 2001, my truck (with 113,200 miles) started to experience an engine stalling problem. i took my truck to the dealer and they said that my truck did not have electronic fuel injection problem. they want to dismantle the top portion of my engine to check for the problem. i then took my truck to a stanadyne service center to be checked for a fuel injection pump failure problem. stanadyne is the manufacturer of the fuel injection pump. the stanadyne service center replaced my fuel injection pump and the engine stalling problem stopped. i took my receipt to the chevy dealer and asked for the service manager. i explained the situation to the service manager and he said that they would review the claim and get back to me. a few days later, i received a check in the mail from the dealer for full reimbursement of the fuel injection pump replacement. i did not have any engine stalling problem until september of 2003. my truck now has 140,000 miles on it and is not covered under the extended gm warranty. my truck engine is stalling again and i took it back the stanadyne service center and they said that a sensor in the pump has failed and the pump must be replaced for a second time. however, i think that the fuel injection pump was replaced at least once before i bought this truck. this will be the 4th electronic fuel injection pump for this truck. the repeated engine stalling is a safety issue. the engine will stall at any time without warning. without the engine, the vehicle loses power brakes and steering. i have been fortunate enough to get the vehicle to the side of the highway or restarted quickly. *jb |