Consumer Complaint Detail

MERCURY / COUGAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003236083 Incident Date: Sep, 12 2003
Consumer's City: CHESTERTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWHT61L825 Date added to File: May, 25 2021
Date Complaint Received: Sep, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We were driving our vehicle on the interstate and the car started to hesitate then accelerate fast it did this 6 times. we stopped at a store and pulled in forward when we came back out and started the car the car would not go into the reverse position. the car some how was frozen into drive even if you put the car into neutral. now our car is at another dealership with no explanation why or how this could have happened. *jb