| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003236192 | Incident Date: Sep, 11 2003 |
| Consumer's City: BRUNSWICK | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: G VAN | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GBFG15R1V1 | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 19 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 11 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1997 chevy customized van. i have just had to have my transmission rebuilt with just 79,000 miles. i have had nothing but mechanical problems with the van, most during the warranty period. i've replaced 2 starters, 2 fuel pumps, 1 speedometer, 3 batteries, and fuel leaks over the years. there were also 2 recall items, one dealing with the fuel system. all of my work has been with local chevy service centers, but not very happy. at around 55,000 miles, we had a problem with the transmission jumping or shifting roughly at lower speeds in town, but it was intermittent. the service center said we would need a new transmission at a tremendous cost at that time. my questions at the time about what was the cause and why at such a low mileage were never answered fully, and i chose to continue driving the van. the recent problem happened at 79,000 while crossing an intersection, which my wife was lucky. there had been a big bang, and the result initially was a lost reverse gear. i had it taken to a reputable local transmission shop and when i went to talk to the mechanic, found out the problem i was having was well known throughout the industry. as a matter of fact he had 5 gm vehicles at his shop for the same problem with basically the same mileage on each. now when i started to research on the internet, i find many people in the same situation i am, and it seems they have no way to go, because gm does not recognize there is a problem, of which i believe they have known about all along. there are very few avenues to handle this kind of situation and i have found working with the local dealers and even the corporate customer services to be a veritable nightmare and no guarantee of help. i just want to be heard along with the others who have had the same situations occur with their vehicles. i also feel like this problem with the transmissions should also be covered under some type of recall or warranty to cover the replacement or repair. *jb |
