Consumer Complaint Detail
FORD / MUSTANG CONVERTIBLE / 1994
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003236396 | Incident Date: Sep, 01 2003 |
| Consumer's City: TIMONIUM | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MUSTANG CONVERTIBLE | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:cooling unit and lines |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FALP4447RF | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 22 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 14 1995 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1994 ford mustang convertible with 3.8l v6. despite using the best motor oil and regular service, the head gasket failed at approximately 78,500 mi. and this caused a rapid engine and transmission failure. subsequently, i learned that premature engine failure is so common to ford 3.8l v6s that they conducted a voluntary engine replacement program. i was never notified of this program and now ford is telling me that there is nothing that they can/will do to defray the cost of my engine/transmission replacement. i feel that the engine should not have completely failed at such low mileage and that the replacement program should have been communicated to me so that i could have taken part. now i have replacement costs of $3100.00 for the engine and $2200.00 for the transmission. please assist me with this matter if you can... |