Consumer Complaint Detail

CADILLAC / ESCALADE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003236459 Incident Date: Sep, 19 2003
Consumer's City: WEST HARTFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ESCALADE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYEK63NX3R Date added to File: May, 25 2021
Date Complaint Received: Sep, 23 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There exists a design defect in the 2003 cadillac escalade that results in repeated accidental activation of the driver's seat heating system, most critically in the summer, creating a constant burn hazard. the driver's window control button cannot be activated without frequent and repeated accidental activation of the seat heating system because the heating buttons physically block access to the window controls. to lower the window, one's hand must make physical contact with the seat heater activation buttons. for insulin dependent diabetics (such as myself) as well as others who may have a deminished ability to sense abnormal heating, this presents an extremely serious burn harzard.