Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003236551 Incident Date: Sep, 22 2003
Consumer's City: GREENSBORO Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:driver side:inflator module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWBA21C2YM Date added to File: May, 25 2021
Date Complaint Received: Sep, 23 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 vw beetle has recently had it's airbag safety light come on. i took it to bill black vw dealership in greensboro nc. they say it's a comon problem that is not covered under any factory defect or warranty. according to the service manager the airbag may not deploy if i was to be involved in an accident. the service manager also said it's connected to the seatbelt. i thought seatbelts and airbags were government mandates on all vehicales. should this not be covered under a vw recall? they want $400.00 to change out the wiring harness for the seatbelt/airbag. that's not acceptable. not for an airbag or seatbelt safetly equipment. the vehicle has never been involved in an accident, or had the airbag deployed. the dealership could not explain to me a mechanical reason why this harness could "wear out" (which is the exact words they used). as stated they say the defect is also connected to the seatbelt, and that "excessive wear" or "strain" of the seatbelt may be the cause. hello? the law in my state requires that i wear a seatbelt. i weigh 105 lbs, and if that can cause "excessive wear" or "strain" then the majority of all drivers will not be safe driving a vw. i am actually playing russion roulet every time i step into my car. can someone direct me on how to get help on this issue. sincerely, tracey mccall