| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003236641 | Incident Date: Aug, 24 2003 |
| Consumer's City: BLUE EYE | Consumer's State: MO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXCURSION | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMNU43S12E | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 25 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 10 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 8-25-03 , i took my 2002 ford excursion in to berryville ford in berryville arkansas because the vehicle would not stop in a reasonable distance. if you are going downhill and you have to brake suddenly and hard the brakes get hot and you lose them alltogether.this vehicle has only 27,774 miles. it has been in the shop three different times and thet r&r the brake booster they r&r the hydraulic control unit . the brake shoes have been replaced twice the rotors have been resurfaced and this vehicle will not stop . if you brake more than three tiomes the brakes will overheat and then you cannot stop at all. i feel this vehicle is unsafe to drive. it is currently sitting in the yard at the berryville dealership. the dealership cannot get authorization from ford to change the rotors . this vehicle was purchased at berryville ford and i was told by the service manager and the dealership manager off the record to take it somewhere else. they don"t know what is wrong. the engine is a v-10 at 20mph you may get it stopped but if you have a panic stop it will not stop. |
