Consumer Complaint Detail

MITSUBISHI / ECLIPSE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003236687 Incident Date: Sep, 25 2003
Consumer's City: LEXINGTON Consumer's State: KY
Vehicle Transmission Type: MAN Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: ECLIPSE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4A3AK34Y6TE Date added to File: May, 25 2021
Date Complaint Received: Sep, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 28 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1996 mitsubishi eclipse was in for servicing the timing belt. the service manager called me to ask if i would approve an upgrade for an idler pulley for the ac/power steering belt. since the cost was about $190, i said "no." after picking the car up and driving home, the ac/power steering belt came off and i lost the power steering. i took the car back to the dealer and they told me that this would happen because i did not have the $190 upgrade done. this is a safety issue. because the original part is defective, and mitsubishi knows that it is, it should be recalled. when the belt comes off power steering is lost and could easily cause an accident. the $190, parts only, cost is also excessive. this is merely and idler pulley that manually adjusts the tension to this belt.