Consumer Complaint Detail

AUDI / A6 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003236730 Incident Date: Sep, 21 2003
Consumer's City: NORTH WALES Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUBA24B2WN Date added to File: May, 25 2021
Date Complaint Received: Sep, 26 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 28 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint 1) heated steering wheel would burn hands in selected locatios before turning off. dealer indicated to me they were aware of this and if i wanted it fixed would have to purchase a new steering wheel as my car was out of warranty. i feel this is a safety issue that should be handled by audi with replacement. complaint 2) rear brake pads replaced three times on car with 50,000 miles. this does not make sense as front brakes take most of wear. at my last repair on 9/22/03, it cost me $418 dollars to replace rear pads and rotors. it appears something may be of bad design with replacement 3 times in 50,000 miles for rear brakes. front replaced only once and not due to wear, but heat spotting creating noise.