Consumer Complaint Detail

U HAUL / U HAUL / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003236853 Incident Date: Jun, 10 2003
Consumer's City: LAKEVIEW Consumer's State: AR
Vehicle Transmission Type: Manufacturers Name: U-HAUL INTERNATIONAL
Model Name: U HAUL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 07 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When attempting to put ramp into the carrier the left ramp would not go into the carrier as the safety catch would not stay after the consumer loaded the vehicle on the u-haul auto transport he proceeded to hook up all the safety belts and chains. when he attempted to put the ramp into the carrier the left ramp would not go into the carrier as the safety catch wouldn't stay in place. after several attempts he asked his wife to assist. she pushed down the safety catch and the ramp fell onto her hand and caused immediate swelling of her entire hand. she was taken to the emergency room where they determined that her hand was not broken just extremely swollen. the consumer believes the equipment should have been checked before it was rented out. *nlm