Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238081 Incident Date: Sep, 21 2003
Consumer's City: ESCANABA Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1J4GZ88Z2WC Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2003 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 29 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle was involve in an accident. the jeep was hit on the front quarter panel. the shoulder harness of the seat belt failed to restrain the passenger in which she was thrown forward hitting her head on the windshield.*ak *jb *nm the front passenger side seat belt did not lock in the crash. the driver's side did lock and the driver had witness marks and bruising from the belt webbing. the front seat passenger was thrown forward as a result of the impact resulting in an injury to the back of her head when hitting windshield. the passenger has neck spasms and sustained bruising on extremities. the vehicle is totaled. the air bags did deploy in the event. the seat was in the full rearward position and was seated normally. the passenger claims that they were not out of position. cw consumer called back stating that they inspected the passenger's front seat belt as per a request by odi. the webbing was tugged numerous time but would seldom lock up as a result of the quick jerks on the webbing. also stated that the passenger hit head on the windshield causing it to break. cw