Consumer Complaint Detail

EXPLORER VAN / FORD EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238337 Incident Date: Sep, 11 2003
Consumer's City: CLAIRTON Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Explorer Van Company, Inc.
Model Name: FORD EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 29 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a problem with the door blend on my vehicle. ford states that they never heard of this problem, however, any website you go to that has ford owners on it have multiple complaints. i have changed the thermostat, traced all vacuum lines, checked the heater cor etc. the blower throws out cold air only. ford wants in excess of $1,100 to repair the problem. i will not pay this amount. i plan on consulted with my family attorney, and possibly see if a class action lawsuit can be filed. they refuse to accept responsibility for the problem with the door blend, and deny any reports of problems.