Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238566 Incident Date: May, 31 2003
Consumer's City: GLENMOORE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4M2ZU54E0WU Date added to File: May, 25 2021
Date Complaint Received: Oct, 01 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When handling a cd that was ejected from the stereo of my 1998 mercury mountaineer, the disc was so hot i received a first degree burn. apparently, heat build-up within the dash board of the ford explorer/mercury mountaineer is causing extremely high temperatures and i'm concerned that there is a potential fire hazard. the temperature is also high enough to cause component failures within the stereo head unit adding to my concern of a possible fire hazard. many internet forums host discussions about the heat build-up causing the display units of the stereos to fail intermittently, or completely. according to the discussions, this is very common occurrence, happening on several ford and mercury models over several years. (incident date is approximate). *jb