Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238602 Incident Date: Sep, 19 2003
Consumer's City: BOCA RATON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBUF70J83A Date added to File: May, 25 2021
Date Complaint Received: Oct, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 26 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car has been a disappointments since i got it in january 28,2003. it has had many problems and the dealership said its fix. autohaus mercedes benz in pompano beach , florida sold me a car that has been to the shop more than 10 times . 1)whippers very loud and don't clean. 2) fuel gauge does not work 3) tire sensors do not work 4)stereo shuts off and on 5)alignment problem car pulls to the right. 6)engine is very loud 7)engine hesitates. 8) sos malfunction 9)mercedes benz phone does not work. 10) lowjack system that they installed has not worked properly since they put it on. when they sold me the car they said that they were going to come out with a gps and a voice activate kit for the mercedes benz and now they tell me that they were not going to make it for my car so i was lied too . my car has been to the shop more than 10 times and still not fix and the service manager has lied to me because he said that the items are fix and two days later they are bad again . i will not recommend mercedes benz to anyone as they are not what they just to be. also i will not recommend to anyone autohaus in pompano beach , florida they do not believe in customer service and they service manager jerry odessy only lies to people as it did to me several times and he is also very rude . i have also e-mail the president of autohaus and he has never responded and the corporate office is not to far behind about customer service and rudeness . do not buy mercedes there are a lot of better car out there . if you buy a mercedes make sure you car was not in a flood as i read that a lot of their cars were in a flood and they are selling them like nothing happend. *jb