Consumer Complaint Detail

OLDSMOBILE / INTRIGUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238612 Incident Date: Oct, 02 2003
Consumer's City: WARREN Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: INTRIGUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3WH52K9WF Date added to File: May, 25 2021
Date Complaint Received: Oct, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 18 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I currently own a 1998 model year olsdmobile intrigue (vin [xxx]) that continues to have a severe clunking and at times difficult steering usually at lower speeds. the vehicle was taken to the dealer shortly after purchase for the same complaint on 10/05/98 but the issue was never resolved and we were told this was normal. i have recently taken over driving the vehicle from my wife and after driving for a couple weeks it seems much worse and a possible safety concern. a friend of mine who is a trusted technician diagnosed the problem as most likely a failure in the rack-and-pinion steering. i will be taking the vehicle in either to oldsmobile or third party to have repaired but wanted to log my complaint. hopefully gm will understand this is oem defect and help repair my vehicle. i have found there have been multiple tsbs (010232001b, 051101 & 01232002) on this issue and there is currently an investigation to extend a recall for the possible same issue (nhtsa recall campaign number : 02v286000). *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr