Consumer Complaint Detail

FORD / EXPLORER SPORT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238634 Incident Date: Apr, 30 2003
Consumer's City: LINCOLN Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver's door cannot be opened from the outside when the door is locked and you attempt to unlock it using the keyless remote or the keyed lock. it also takes several pulls from the inside handle to open the door when the door is locked. when the door is unlocked it works properly using either handle. when using the keyless remote to unlock the door you can hear the actuator attempt to unlock the door and you can see the lock button move but the door will not unlock. when using the key to unlock the door the key will not turn. if i could no longer open the drivers door from the inside then i would have trouble exiting the vehicle as it is a bit cramped inside. *la