Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238666 Incident Date: Sep, 18 2003
Consumer's City: LOS GATOS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU54EXWU Date added to File: May, 25 2021
Date Complaint Received: Oct, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 13 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I received a recall notice for my 1998 mercury mountaineer for a seat recliner bolt. i made an appointment with my dealership. they told me that thy could not repair and do the recall as the seat would not recline. the lever to recline the seat broke off in my hand about six months ago. i figured that was the shabby craftsmanship that was being repaired. now i have an auto still in need of safety repair and the dealership refuses to fix it. i have call mercury directly and they told me its up to the dealer. *jb