| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003238795 | Incident Date: Sep, 18 2003 |
| Consumer's City: HOUSTON | Consumer's State: TX |
| Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 2500 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 387AK23672M | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 05 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 11 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My truck is a 2002 dodge ram 2500 has about 2 weeks at a dealer (weisner dodge) with both of the diesel pumps damaged. the truck is currently under the 36,000 mile warranty and the cost to fix it is approximately $4,000. the dealer is blaming the problem on the fuel. however, the fuel company (conoco) conducted an investigation and to them, the problem is not fuel based. neither the local dealers want to acknowledge this situation, nor does conoco. i need a direct response from the manufacturer. *jb |