Consumer Complaint Detail

DODGE / RAM 2500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003238795 Incident Date: Sep, 18 2003
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 387AK23672M Date added to File: May, 25 2021
Date Complaint Received: Oct, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 11 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My truck is a 2002 dodge ram 2500 has about 2 weeks at a dealer (weisner dodge) with both of the diesel pumps damaged. the truck is currently under the 36,000 mile warranty and the cost to fix it is approximately $4,000. the dealer is blaming the problem on the fuel. however, the fuel company (conoco) conducted an investigation and to them, the problem is not fuel based. neither the local dealers want to acknowledge this situation, nor does conoco. i need a direct response from the manufacturer. *jb