| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003238877 | Incident Date: Aug, 15 2003 |
| Consumer's City: EASTAMPTON | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: 4 RUNNER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEBT17R730 | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 06 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 15 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2003 toyota 4 runner. i purchased the vehicle 1 1/2 months ago and currently have 3000 miles on the vehicle. when i have the rear window down i smell a strong odor. the odor has an acid ammonia like smell. the odor is so strong at times that it takes my breath away. at times, the odor also enters my vehicle when my windows are rolled up. the stench is so strong that passengers in my car have noticed it (windows rolled up). due to the above i am very concerned for my health. i have brought the problem to the attention of my dealership (service and the operations director). service checked the car and both service and the operations director are telling me that it is the gas i am using. they are telling me that i need to use sunoco gas (or a premium gas company, but recommend sunoco) and that i need to use an octane above 90. i am on my 4th tank of sunoco 93 octane gas and the problem still continues!! i have been in contact with the nj state department of environmental protection, bureau of motor vehicle inspection and maintenance. my car has tested high for carbon monoxide with the window open and closed and with my circulation vent on. i am currently waiting for the report from dmv. this situation is absolutely unacceptable on any car especially this $40,000 car. this problem has been ongoing and there does not appear to be an end in sight! toyota has a wonderful reputation but in this situation it is quite clear they are hiding behind gas companies. what can i do to get toyota to correct this problem???? please help!!! *jb |
