Consumer Complaint Detail
FIRESTONE / WILDERNESS LE / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003238902 | Incident Date: Oct, 06 2003 |
| Consumer's City: CATHEDRAL CITY | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: WILDERNESS LE | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 06 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 06 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My vehicle, a 2001 chevy suburban is equipped with firestone wilderness le p265 7or/16, and was part of the recall as seen on the firestone settlement website, which also included a list of affected tires to nhtsa pe00-020. as stated on the legal notice, "although firestone's recall and replacement programs were completed prior to the settlement, if a member of the class has not replaced, recalled or replacement tires that are still in use on his or her vehicle, firestone will replace those tires without charge if the vehicle is brought to a firestone tire service center." went to a firestone tire service center and the store manager (alfonso) said that he "could not replace" the tires because he was unaware of the recall notice, to that particular tire. spoke to a different manager (doug) and its supervisor (sandy) and both of whom are unaware of the recall situation. recommended to call 866-345-0360. she also took my information down in order to relay it to someone else in the company for call back. i called the number she gave me and received recordings that detail what the settlement web site describe. i would like firestone to abide by the proposed settlement as soon as possible. *la |