Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003239002 Incident Date: Oct, 01 2003
Consumer's City: ATTLEBORO Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3VWSE29M2XM Date added to File: May, 25 2021
Date Complaint Received: Oct, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 12 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Check engine light on, car runs rough when wet. has always. bring it in for diagnostic and they say it is the ignition coil pack. it was replaced and the day after service is completed on the way to work check engine light comes on again. bring it back in and after another diagnostic hook up and another $72 later now they say there are 2 more faults. the ignition wires need replacing and the long term fuel trim is running lean. i do some research on line and find out vw has had ignition coil problems and had recalls on 2001 and 2002 model years after a class action suit was filed. i contacted vw before i knew about the class action suit and the problems vw has had with the ignition coil packs and was told that they couldn't assist me. go figure. a company who has had these very same problems in the past with other models and years isn't taking responsibility for defective parts. i am very unhappy with vw service, both at the dealer and there headquarters for not acknowledging the problem and for not taking responsibility. there is an attorney who is doing a class action investigation into the ignition coil pak problem. it is gg&d, girard, gibbs, and de bartolomeo. they are based in san francisco and have a web site. you can email them if you've had any problems with your ignition coil pack needing replacing. i think it is horrible that vw won't admit of any liability in this matter especially since they've had a class action suit already for other years. it is just too coincidental that others are still experiencing ignition coil problems. so far, i have spent over $1600 to fix these problems. i guess i won't be buying anymore volkswagens. *la