Consumer Complaint Detail

HONDA / ODYSSEY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003239425 Incident Date: Oct, 08 2003
Consumer's City: NORTH CHELMSFORD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL18543H Date added to File: May, 25 2021
Date Complaint Received: Oct, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 17 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 honda odyssey minivan with manual side doors. when it is damped, the doors form a suction and cannot easily be opened. they cannot be opened from the inside, and only after "yanking" on them numerous times, they can be opened from the outside. in my opinion, this is a safety hazard. i have contacted several dealerships and their recommendation is lubing the seals. i have had this done twice and it has not worked either time. one dealership informed me that they had to be able to recreate the problem in order to fix it. since this only occurs under certain conditions, and not regularly, that would be near impossible. after not receiving any satisfaction from my dealership, i did contact honda directly. they then contacted my dealership and the problem was fixed immediately. they replaced the weatherstripping and subseals. so far, i have had no problems (this was done less than a week ago). my concern is that the dealerships will not fix this problem right away. the buyer has to go through several steps for this to happen. i had to file a formal complaint with the company. the dealerships only recommended "lubing" the doors which, at best, is only a temporary fix to a potential dangerous problem. (the incident date i chose below is the last date of the problem. the problem began march 2003). *la