Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 HD / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003239428 Incident Date: Oct, 06 2003
Consumer's City: WEBSTER Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 HD Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHK29G01E Date added to File: May, 25 2021
Date Complaint Received: Oct, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 16 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 chevrolet 2500hd. 8.1 liter motor, allison transmission. the truck has multiple problems that the dealer is refusing to acknowledge and fix. *la -hard starting when hot. when the vehicle is driven and parked for 10 minutes, it will not start. engine turns over, but does not fire. after an additional 2-3 minute wait, it will eventually start. this happens on a regular basis. dealer had the truck for 1 week and claims he can not reproduce the problem. they suggested replacing parts with no garantee of the fix. -exhaust failing. the exhaust was replaced under warranty due to loose baffles. it is failing again with the same problem. dealer again claims the noise is normal. -excessive oil consumption. i had it in for this problem. the dealer changed the oil and had me come in every 500 miles to check the oil level. it used 1 1/2 quarts in 3,000 miles. this is normal to use this much oil. how ever i tow a trailer and plow snow with this vehicle. during these times of towing and plowing, the truck uses 3-4 quarts of oil in 3,000 miles. there are no obvious leaks. the dealer again claims there is no problem. this vehicle was purchased with the large motor and heavy duty transmission specifically for the type of work i expect it to do.