| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003239691 | Incident Date: Sep, 20 2003 |
| Consumer's City: BRIGHAM CITY | Consumer's State: UT |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNHM81W5YY | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 04 2003 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Jack collapsed when tire was being changed. the jack couldn't hold the weight of the vehicle. there was a recall to replace the jack with a stronger one, but consumer was never notified of it until the jack broke.*ak consumer spoke with three different dealers who agreed the jack should be replaced. one agreed to replaced it if the consumer pays the $50.00 warranty deductible. consumer think the jack couldn't hold the lincoln but may hold a ford focus. michelin stated since the tire was driven until flat, it wasn't under warranty. since they couldn't match the tires, all four were replaced with big o with a 100,000 mile unlimited warranty. michelin,firestone and possibly lincoln has lost the consumer as a consumer. *ph |
