Consumer Complaint Detail

SUZUKI / GRAND VITARA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003240536 Incident Date: Feb, 03 2003
Consumer's City: SAN SEBASTIAN Consumer's State: PR
Vehicle Transmission Type: Manufacturers Name: Suzuki Motor USA, LLC
Model Name: GRAND VITARA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2S3TE52V226 Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The gear shifter failed to function and suddenly got stuck in the gear that it was in. dealership replaced the part, but the problem recurred.*ak consumer noted this failure occurred in three vehicles, all of which were the same make, model and year. the dealership didn't take responsibility for the first failure even though the vehicle was under warranty. since the consumer needed the vehicle, he paid for the repairs ranging from $296. to $380. the failure occurred twice on one vehicle. the vehicles can't move at all (second vehicles vin - [xxx]). *ph *nlm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr