Consumer Complaint Detail

MERCEDES BENZ / ML320 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003240594 Incident Date: Aug, 05 2003
Consumer's City: MALIBU Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E01A Date added to File: May, 25 2021
Date Complaint Received: Nov, 11 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was repaired under recall 03v121000 concerning power steering hose clamp. after the repairs were done, the vehicle lost power steering while driving 55 mph due to a clamp failure. this demonstrated that recall remedy was inadequate.*ak after the recall failure, the consumer learned mercedes redesigned the clamp three times. the clamp used on the consumer's vehicle wasn't the same clamp being used throughout the recall. mercedes was continuing to modify the clamps. consumer noted that the recall should be recalled again. steering was lost without notice and which was unacceptable. *ph *jb