Consumer Complaint Detail

AUDI / A6 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003241071 Incident Date: Oct, 15 2003
Consumer's City: SCOTTSDALE Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUED54B01N Date added to File: May, 25 2021
Date Complaint Received: Oct, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Audi 2001 a6 2.7t tiptronic while in d transmission mode, car does not accelerate per accelerator input after using the brakes. there is a delay of about a couple of seconds before car accelerates. this happens after braking from low speeds followed by gentle acceleration and also when braking from higher speeds followed by either gentle or aggressive acceleration. often there will be a pronounced jerk when the car starts to accelerate after the delay. *la safety issue typical situation: when crossing medians to merge with traffic in the opposite direction, oncoming traffic have to brake heavily to avoid a collision because the car is unable to accelerate smartly after braking. the same crossing in previously owned audi a4 1.8t and audi a4 2.8 (both without fly by wire throttle) could be safely negotiated without any acceleration delay. this situation is unacceptable and highly dangerous in normal everyday driving. references from audiworld.com forums it is apparent that there are many owners experiencing this problem. all have the audi tiptronic transmission and fly by wire throttle system, not limited to the 2.7t model. here is the link to the latest messages http://forums.audiworld.com/a6/msgs/304185.phtml also, consumer reports have noted the delay in acceleration when testing this car. here is the link. http://www.consumerreports.org/main/detailv2.jsp?content%3c%3ecnt_id=302773&folder%3c%3efolder_id=97851&assortment%3c%3east_id=333137&bmuid=1066370138539 several other reviews in the u.s. automobile press have also noted the delay. repair local audi dealer is unable to offer a solution since their troubleshooting techniques only indicate a "no fault found" or "unable to duplicate" situation (several visits). escalation to audi headquarters elicits statements such as "working as per design, "safety feature (prevent over revving damage to engine/transmission)", and "system has to process a lot of data". *la