Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003241212 Incident Date: Oct, 17 2003
Consumer's City: RESTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1B8GP45381B Date added to File: May, 25 2021
Date Complaint Received: Oct, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 12 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the 3rd row of seats in my 2001 dodge minivan, a passenger left the seatback in a semi-reclined position. i leaned in to release the seatback to full upright. when i engaged the release, the seatback snapped forward with great speed and force all the way down until it rested on the seat. in its path downward, it failed to stop in the upright position. the top of the seat struck full in my face, breaking my glasses, causing a bruise and abrasion to my nose. in subsequent tests, the seatback always failed to stop in the upright position. *la