Consumer Complaint Detail

CONTINENTAL / CONTITRAC / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003241274 Incident Date: Oct, 14 2003
Consumer's City: PORTSMOUTH Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: CONTITRAC Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 19 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On october 15, a continental contitrac tire on our 2003 mazda tribute experienced a blow out at highway speeds on a busy over-pass. there was no indication of road hazards coming into contact with the tire. the tire was badly damaged on the blowout and while subsequently traveling on the rim while coming to a stop on the shoulder. the local manufacturer representative denied a warranty claim outright indicating that the damage to the tire was caused by riding on the rim, not a blowout. i am pursuing this matter with the manufacturer and the local magistrate. what concerns me more is that if continental has created artificial barriers to their representatives processing warranty claims, then serious manufacturing defects may go unknown. i believe that the failed tire was unquestionably defective. *la