Consumer Complaint Detail
BRIDGESTONE / BRIDGESTONE / 9999

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 003241300 | Incident Date: Oct, 05 2003 |
Consumer's City: NEW BRAUNFELS | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Bridgestone Americas Tire Operations |
Model Name: BRIDGESTONE | Model Year: 9999 |
Vehicle Involved in a Crash: No | Component's Description: Tires |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 25 2021 |
Date Complaint Received: Oct, 19 2003 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: This is a notice i sent firestone consumer affairs on 9 oct 2003 "in april 2002, i purchased 4 bridgestone insignia tires for my daughter's car from the randolph air force base (afb) service station in universal city, texas. during the past 18 months, i have had to replace 3 tires due to defects. one tire failed while she was driving home from work. the second tire had to be replaced because is was "out of round". the tire i just replaced had a bulge on the outer sidewall. if my daughter failed to notice this while she was checking the tires, she could have had another blow out! i originally purchased your tires because i thought i was buying a quality product. based upon my experience, this is certainly not the case. in addition to the safety concern, i have had to pay for new tires (pro-rated cost), mounting, balancing and road hazard. i would think that after the deaths associated with the firestone tire failures, your company would pay more attention to manufacturing a safe and quality product that customers can rely on. i guess this is of no concern to you. be assured, i will never buy another one of you products, and i will make sure that all the my friends and the army, air force exchange service (aafes), who sold and installed the tires, are aware of my experience. i can tell you that aafes sells allot of tires. i will also notify the ntsb so they have a record of this complaint...."" *la |