Consumer Complaint Detail

BRIDGESTONE / BRIDGESTONE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003241300 Incident Date: Oct, 05 2003
Consumer's City: NEW BRAUNFELS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: BRIDGESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 19 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is a notice i sent firestone consumer affairs on 9 oct 2003 "in april 2002, i purchased 4 bridgestone insignia tires for my daughter's car from the randolph air force base (afb) service station in universal city, texas. during the past 18 months, i have had to replace 3 tires due to defects. one tire failed while she was driving home from work. the second tire had to be replaced because is was "out of round". the tire i just replaced had a bulge on the outer sidewall. if my daughter failed to notice this while she was checking the tires, she could have had another blow out! i originally purchased your tires because i thought i was buying a quality product. based upon my experience, this is certainly not the case. in addition to the safety concern, i have had to pay for new tires (pro-rated cost), mounting, balancing and road hazard. i would think that after the deaths associated with the firestone tire failures, your company would pay more attention to manufacturing a safe and quality product that customers can rely on. i guess this is of no concern to you. be assured, i will never buy another one of you products, and i will make sure that all the my friends and the army, air force exchange service (aafes), who sold and installed the tires, are aware of my experience. i can tell you that aafes sells allot of tires. i will also notify the ntsb so they have a record of this complaint...."" *la