Consumer Complaint Detail

SATURN / SL / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003241502 Incident Date: Oct, 16 2003
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZK5277WZ Date added to File: May, 25 2021
Date Complaint Received: Oct, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For the past 2-3 years i have had a massive oil consumption problem with my saturn sl2 '98. i brought it to two saturn dealerships who told me that i had no leak nor was my car burning oil, in essence that i was imagining this problem. in july of 2003, the problem had gotten so bad that i was adding oil every 100 miles, then the car broke down and i brought it to a saturn dealership. they said it was the timing belt/gasket and i replaced them on their recommendation that it would fix all the problems - cost $1000. the car continues to consume massive amounts of oil and regularly exhibits a burning smell. i brought it to a saturn dealer last week who now tells me that the cam cover is cracked and needs to be replaced; however, he told me that i probably indeed have significant engine damage as a result of my many oil problems that this repair will not fix. i have worked my way up the saturn corporate complaint system and i cannot get anyone to either pay for the repair, reimburse me for the previous repair or even acknowledge the underlying engine problem. originally, i thought that this was a just me getting a "lemon" but after researching the problem my concern is much much greater. specifically, there are numerous (well over 100) complaints on various internet cites about the same problem - everyone has massive oil consumption and many people's engines have actually caught on fire as a result of low oil. they have also tried to get saturn to acknowledge the problem with the engines and to no avail. i am now afraid to drive the car for fear of it catching on fire. i would like the nhtsa to investigate the problems with saturn engines and oil consumption. i am an attorney and plan to pursue my own case against saturn for the cost of my repairs, but really feel like is a safety issue and that saturn or the nhtsa needs to issue a warning to consumers to keep careful watch on their engines. *la