| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003241514 | Incident Date: Sep, 30 2003 |
| Consumer's City: GREEN BAY | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Kia Motors America |
| Model Name: SEPHIA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KNAFB1218X5 | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 21 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Fuel spit back from filler spout: when trying to add fuel, the fuel spits back out at you. it's not just a little bit, but enough to soak your clothing, the side of your car, etc. this is a major safety issue that is being shunted by kia corp. on this vehicle, the recalled valve was replaced, then replaced again . this did not solve the spit back problem. i called kia directly and they told me that they did not know what the problem could be that i would have to bring it to a kia dealer. i told them that with all the complaints that are on this site and most likely, many others, that they must know. they said no, bring it to a dealer. they also told me to let them know when it would be there and they would call the dealer to verify the problem. this was a monetary set up in my opinion.... i brought the vehicle to the dealer, then the dealer called me and told me the car needed a gas tank, i asked them what was wrong with the original one. they told me that it was funny that kia called them first thing in the morning and told them that it needed a gas tank. there is a valve that is most likely to malfunction and that there is no repair other than to replace it. a bad valve does make sense and also the way kia informed the dealer of the problem. they told me they didnt know , yet they told the dealer the fix , and also, i got charged $ 95.00 for 1 hour labor. they did nothing to the car, just answered the phone. this problem should be addressed more aggressively cause with the problem of static electricity and fuel all over the car and your clothing, there could be severe problems. beware of kia customer service. *la |
