Consumer Complaint Detail

HONDA / ODYSSEY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003241766 Incident Date: Sep, 11 2003
Consumer's City: Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL1859XH Date added to File: May, 25 2021
Date Complaint Received: Oct, 24 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The sliding doors on our 1999 honda odyssey van have been hard to open for the past year or so. recently, i pulled the handle to open the sliding door - it snapped off and it is no longer possible to open the door. with instructions from the service manual, i carefully removed the inside door panel to find a broken lever inside. i have not investigated how much it may cost to repair this but i am highly disappointed in the recent quality of honda products. over the years, we have owned 3 other hondas with only minor repair issues. the odyssey is definitely not up to the usual high quality standards. the convenience of the side door is now totally useless. i understand that the replacement part might cost $300 or more. with this outrageous price, i am willing to spend my own time to locate a used replacement mechanism. the actual broken part is a small plastic lever inside the door handle. from my investigation, this little part is not available separately and will warrant to purchase of the complete door lock mechanism. i have seen similar failure reports from many other honda owners - it's time to let them know how unhappy we are. *la