Consumer Complaint Detail

BMW / F650 CS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003242103 Incident Date: Oct, 06 2003
Consumer's City: HARRISBURG Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: F650 CS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WB10184A93Z Date added to File: May, 25 2021
Date Complaint Received: Oct, 27 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 1 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My bmw f650cs has had several integral pieces of the bike shake loose or even fall completely off in the 18 months i have had it. the sixth and final incident was on 7 october 2003 when one of the engine mounts separated from the frame during regular riding. this left several parts of the motorcycle including the sidestand and the lower member of the frame dangling about while riding and seriously affected the motorcycle's ability to maneuver. the same motorcycle has been in for service for the shift lever falling off four times (with the dealer unable to permanently re-attach it until the fourth time) and for the drive belt sprocket shaking loose and affecting the vehicle's ride.the shift lever incidents all happened in busy city traffic and i had to push a non-functional motorcycle across multiple lanes of busy traffic and ended up burning myself reattaching the lever to ride the bike to the nearest dealer as per the dealer's instructions.bmw motorcycles of north america refuses to do anything but instruct a dealer to patch up the latest piece to fall off the bike (the engine mount and belt drive pulley in this case) and tighten the afffected bolts to factory specifications. every piece that has fallen off with the exception of the engine mount was tightened to factory specifications within the last 3000 miles.i explained that i felt unsafe riding the motorcycle and their recommendation was that i trade it in on a more expensive bmw motorcycle.*ak i know that i have not been injured or killed aside from being burned trying to re-attach defective parts but the motorcycle put my life in danger countless times while the manufacturer has done nothing proactive to handle the situation. the motorcycle in question is currently in the service department of a bmw motorcycles repair shop in st. louis, mo.