Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003242286 Incident Date: Jan, 14 2003
Consumer's City: ARLINGTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2B6HB21Y7VK Date added to File: May, 25 2021
Date Complaint Received: Oct, 11 2003 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 18 1997
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 dodge ram 2500 experiencing engine problems.*mr consumer backed out the driveway and as the vehicle reached the street, the engine died. consumer started the vehicle, at first it seemed to have choked then went on fine. the consumer decided to get another vehicle because it was acting sluggish. when the consumer arrived to the dip she smelled fumes. it wasn't gas but an oily smell, it lasted a few seconds. consumer wasn't sure if it was her vehicle because the vehicle in front of hers had a smoking tailpipe. the consumer decided to pulled over and phoned a wrecker. before she could pull over other drivers and by-standers were informing her of smoke. she didn't smell or see any smoke. within seconds the entire front of the vehicle caught fire. the consumer turned the vehicle off and opened the door. flames were coming from under the vehicle as well. she jumped and landed on the grass and that's when she heard a loud bang, looked back and the entire front and inside front of the vehicle was on fire. upon returning home she checked the driveway for any fuel leakage but there wasn't any. *ph *jb